Aricent Walk-In : Network Engineer (CCNA Must) @ Kolkata
Desired Experience : 1 to 5 Years (Mandatory)
Job Description :
• Interacting with customers, understanding their needs and providing technical support to Customer by remotely accessing their networks & troubleshooting the queries working on all CISCO products
Skills Required :
• Prior troubleshooting experience
• Willing to work in 24*7 Support (Including Night Shifts).
• Prior experience of Voice based technical support.
• Knowledge and understanding of OSI model and networking protocols.
• Knowledge of networking device worked on, if any.
• Knowledge of networking products already worked on will be an added advantage
Technology Domains supported Within TAC :
• Unified Communications (CUCM, Unity, Multi-Service, IPCC).
• Network Security (VPN, ASAPIX).
• Core Technologies (Switching, architecture, routing protocols, & WAN Access)
Key Education qualification :
• Graduate in any discipline (Technical Degree holders desirable)
• CCNA Certification is Mandatory
Key Job Qualifications :
• Excellent Verbal communications skills.
Note :
• Candidate will go through Voice and Accent training and product specific training before they start handling technical cases.
• Company will provide free pick & drop through Delhi-NCR.
Candidates meeting the above criteria can come down and meet us at the address mentioned below :
Walk-In Date : On 16th April 2011 (Saturday) : 10 AM – 4 PM
Walk-In Venue :
International Tower,
X-1, 8/3. Block, EP. Sector-V,
Salt Lake Electronics Complex,
Kolkata -700091
Contact Person : Sakshi Grover
Contact Number : +91-33-2357 7550-59 / 4010 1350
Desired Experience : 1 to 5 Years (Mandatory)
Job Description :
• Interacting with customers, understanding their needs and providing technical support to Customer by remotely accessing their networks & troubleshooting the queries working on all CISCO products
Skills Required :
• Prior troubleshooting experience
• Willing to work in 24*7 Support (Including Night Shifts).
• Prior experience of Voice based technical support.
• Knowledge and understanding of OSI model and networking protocols.
• Knowledge of networking device worked on, if any.
• Knowledge of networking products already worked on will be an added advantage
Technology Domains supported Within TAC :
• Unified Communications (CUCM, Unity, Multi-Service, IPCC).
• Network Security (VPN, ASAPIX).
• Core Technologies (Switching, architecture, routing protocols, & WAN Access)
Key Education qualification :
• Graduate in any discipline (Technical Degree holders desirable)
• CCNA Certification is Mandatory
Key Job Qualifications :
• Excellent Verbal communications skills.
Note :
• Candidate will go through Voice and Accent training and product specific training before they start handling technical cases.
• Company will provide free pick & drop through Delhi-NCR.
Candidates meeting the above criteria can come down and meet us at the address mentioned below :
Walk-In Date : On 16th April 2011 (Saturday) : 10 AM – 4 PM
Walk-In Venue :
International Tower,
X-1, 8/3. Block, EP. Sector-V,
Salt Lake Electronics Complex,
Kolkata -700091
Contact Person : Sakshi Grover
Contact Number : +91-33-2357 7550-59 / 4010 1350
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